By using this website or purchasing products from me, Eduarda Novita, you agree to comply with the following terms and conditions. If you disagree with any part of these terms, you should not use this website.

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1. General Information

This website is operated by me, Eduarda Novita, an individual artisan. All products are handmade and unique.

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2. Orders and Payment

★All orders are processed after payment is confirmed.

★Prices and availability of products are subject to change without notice.

★You are responsible for providing accurate billing and shipping information.

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3. Shipping and Refunds

For shipping, return and refund details, please refer to my Shipping & Returns Policy page.

Shipping costs and delivery times vary depending on your location and the carrier selected.

Please note, I do not accept returns or exchanges except in the case of a damaged product during shipping.

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4. Limitation of Liability

★ I am responsible for any damages that occur during shipping, offering a full refund. In the case of a refund, the damaged item must be returned before we process the refund.

★ In some situations, depending on the item's availability and the customer's location, I may offer a replacement or repair. This possibility will be evaluated on a case-by-case basis.

★ After the item is delivered to you or picked up from a pickup point, I am not responsible for any damage that may occur.

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5. Changes to Terms

I reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date.

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6. Governing Law

These terms are governed by the laws of Portugal.

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8. Contact

If you have any questions about these Terms and Conditions, please contact me at eduardanovita@gmail.com.